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Delfield Online Service Training

The Delfield Service Department is offering online training opportunities.

Online training is free and easy to join! Dates and details are provided below.
Once you've decided which section to attend, return here 15 minutes before the start of the training and do one of the following two methods to attend:
  1. Click the "Here" link under the desired selection, this will redirect your browser to a Microsoft teams video chat room. This is the recommended method as this will allow you to view and follow along with the slide show as well as communicate with the instructor.
  2. OR, call the phone number listed under each section (the call number is the same for each training, however the conference ID # changes). When prompted, enter the 8 or 9 digit Conference ID number and then the '#' symbol on your phone. This will allow you to listen to the training however you will not be able view the training. This method also allowsTeams viewing users without access to a microphone on their computer to call in and ask questions or participate in conversation.

Contact Jeff Boakes with questions at Jeffrey.Boakes@welbilt.com
 

2021 Online Schedule


May

5/04/2021 - New Product Introduction

3pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 209 704 355#
 

5/05/2021 - ERC112 Controls

4pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 830 575 844#
 

5/06/2021 - GA Controls

8am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 249 534 573#

June

6/01/2021 - R-290 Refrigerant

4pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 938 768 738#
 

6/02/2021 - CAREL Controls

8am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 737 095 681#
 

July

7/06/2021 - NEW Products! Milk Coolers, Induction Units and FlexiWell Units

10am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 609 641 337#
 

7/07/2021 - ERC112 Controls

11am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 160 212 905#

7/08/2021 - GA Controls

2pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 682 826 303#
 

August

8/03/2021 - R-290 Refrigerant

8am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 189 932 67#
 

8/04/2021 - CAREL Controls

4pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 777 025 835#
 

September

9/07/2021 - New Products! Milk Coolers, Induction Units and FlexiWells

3pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 555 590 375#
 

9/08/2021 - ERC 112 Controls

3pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 204 015 863#

9/09/2021 - GA Controls

4pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 985 712 37#

October

10/05/2021 - R-290 Refrigerant

2pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 814 174 79#
 

10/06/2021 - CAREL Controls

3pm EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 863 953 696#
 

November

11/02/2021 - New Products! Milk Coolers, Induction Units and FlexiWells

9am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 386 669 737#
 

11/03/2021 - ERC 112 Controls

9am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 173 283 997#

11/04/2021 - GA Controls

10am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 887 462 666#

December

12/07/2021 - R-290 Refrigerant

8am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 993 334 637#
 

12/08/2021 - CAREL Controls

10am EST on Microsoft Teams
Join by clicking HERE
or calling +1 786-749-6212
Conference ID: 621 571 474#
 
 

LEARN MORE!

If you would like to learn more about Delfield equipment, follow us at Delfield Tech Talk on Youtube. Click Here!



 

Training Seminar Schedule and Information

The Delfield Service Training seminar is designed to assist and improve service on the complete line of Delfield Custom Systems, Standard Products, Shelleyglas, and Shelleymatic equipment. Updates of control systems, and newly developed products are also included. Specific equipment training is also available upon request by calling 800-733-8821 extension 59162 or e-mailing Jeffrey.Boakes@welbilt.com.

Training Seminar Schedule and Information

The Delfield Service Training seminar is designed to assist and improve service on the complete line of Delfield Custom Systems, Standard Products, Shelleyglas, and Shelleymatic equipment. Updates of control systems, and newly developed products are also included. Specific equipment training is also available upon request by calling 800-733-8821 extension 59162 or e-mailing Jeffrey.Boakes@welbilt.com.
 

Training Seminars Will Cover

  • New EcoMark (MK7) Units
  • New GA Touchscreen Control
  • Danfoss ERC Control Units
  • R-290 Refrigerant
  • Coolscape Reach-In Refrigerators
  • Coolscape Work Table Refrigerators
  • Gasket Seals & Door Adjustments
Meals, travel arrangements, transportation, and overnight accommodations are the responsibility of the attendee.

To apply for reserved slots at any of the service seminar locations use one of the following:

  • E-mail your desired seminar location, name, company name, company address, company phone number, and e-mail address to: Jeffrey.Boakes@welbilt.com.
A confirmation packet will be mailed to you with seminar site address, number of spaces reserved, map to seminar site, and starting time of seminar.

2021 Field Training Schedule


Due to Covid-19 Delfield will be postponing in-person feild trainings until further notice.

LATEST INFORMATION

UPDATE FIRMWARE
(Released 3.30.20)

Touchscreen Specification Line Control Units

Service Bulletin 1004-3

This service bulletin covers the proper step-by-step of installing new firmware on a Spec-Line Touchscreen. Below you'll find links for both the firmware files and the bulletin as well as upload notes.


UPLOAD NOTES:

  • Latest Version
    • SUI:1.3.0
    • CCB: 1.1.1
    • KCCM: v00.00.016
  • Features
    • No password required for the Unit Standby feature on the Heated Units.
    • 30 second screen timeout instead of 15 seconds.
    • Some text changes on the firmware update screen.

PROPER SHORT/LONG TERM UNIT SHUTDOWN & RESTART

All Refrigerator & Freezer Units

Service Bulletin 1013

At times, units may need to be shut down for longer periods of time. This bulletin covers best practice and procedure to ensure a safe and clean shut down and restart.

REPLACING THE TOUCH SCREEN CONTROL ON A GA SPECLINE UNIT

Specification Line GA Control

Service Bulletin 1008

This video and the service bulletin covers the step-by-step replacement of the GA control including the tools and materials needed to do so.

REAL-TIME TEMPERATURE READINGS

Danfoss ERC Control Units

Service Bulletin 1001

This service bulletin covers a new feature to be able to read current probe readings on Danfoss ERC 112 control unit. This ability allows faster and easier diagnostics compaired to OHMing the probes.

PINPOINT GAS LEAK IN R290 UNITS

R290 (propane) Units

Service Bulletin 1003A

As of septemper 2019, we at Delfield no longer recommend using a combustion leak detector. This bulletin covers proper discovery and pinpointing of leaks in a R290 propane unit with a HFC Gas Detection and a tracer charge.

Replacing the Doorspring on a GC GB unit

GC, GB self-closing doors

This video covers step-by-step process for replacing the spring loaded cartridge within theh GC & GB doors.

Authorized Service Agency Locator

Our network of Factory Authorized Servicers are factory trained and performance audited, with locations in over 130 countries to meet your warranty and lifetime service, installation, start up and planned maintenance needs. With genuine OEM parts certified for heavy-duty use, they keep your equipment running in the most demanding kitchens.

Need service for ovens, fryers, holding or refrigeration? Enter your location below to find someone who can help within our Authorized Service Network.

We recommend using Parts Town to order new parts for your Delfield equipment.



If you can’t view the Order Status, click here.

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Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree


Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: con.kundendienst@manitowoc.com

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